April 2020

QR-queues

Queues Tracking and Customer Satisfaction

In times of Coronavirus lockdown, you’ve probaly experienced, like me (and the 55% of the world population living in a city), long, painful queues at the supermarket just to satisfy the basic need of feeding yourself and your family. Or, if you attended the Expo Milan in 2018 you remember incredibly long lines of people, …

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How to prioritize your retrospective ideas

During a retrospective at our Agile Coaching Group, we were brainstorming about being Agile, vs. merely Doing Agile. The discussion was fun and interesting and we ended up with the following board. The board was rich with suggestions, but we needed to find a way to prioritize it. We usually do it by grouping ideas …

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Two Theories of Change (and a third one)

The world has never been so unpredictable, rapidly changing and complex. Organizations constantly battle to become more adaptable at an ever changing reality. Usually, their efforts can be classified as: Structural change: Merge & Acquisitions, Asset Disposals, Portfolio Initiatives are examples of this Top-Down, deterministic approach Cost Reductions: non-essential activities costs are reduced with lay-offs …

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Boost Execution with OKR

To be executed, a strategy must be managed, communicated and understood. OKR is a lightweight yet powerful framework for strategy execution, to be used to communicate strategy,  creating alignment and achieve goals. OKR – Objective Key Result Companies tend to be one-dimensional when they describe their strategy and strategy is rarely described with a consistent, concise …

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Agile, Unit Testing e qualità

Il recente disastro del sito INPS, miseramente crollato nel momento del bisogno, ha riacceso i riflettori sul tema della qualità del software, delle architetture, e dei processi organizzativi, La qualità è centrale nell’Agile, che enfatizza massimizzazione del valore e ownership del prodotto finale insieme alla sostenibilità dei processi di sviluppo, In questo articolo mi focalizzo …

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testing-pyramid

Agile, Unit Testing and Quality

The Italian Social Security Office INPS suffered a tremendous debacle few days ago. The INPS website collapsed in time of need after a modest and very predictable traffic peak. Worst, the publicly exposed browser-side software code clearly showed approximation and poor Engineering standards . The fact brought to public attention the issue of Quality in …

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