Month: May 2019

An R script to calculate the Kano Model

The procedure I described in https://marcellodelbono.it/en/2019/06/14/prioritizing-the-product-backlog-with-the-kano-model/ is a bit intricate so I wrote a script to make the calculation with R, starting from the survey outcome file. Here it is. In order to give you an idea on how to implement it yourself,  it starts with reading an excel file with the survey outcome, then …

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